Position Title: Chief Operating Officer
Reports To: Chief Executive Officer
Salary: Competitive, commensurate with experience
Hours: Full-time exempt position; (40 hours), Days
Salary Grade: 11
Benefits: Health, dental, PTO, holidays, and 401(K) plan

Primary Responsibilities

Under the direction of the Chief Executive Officer (CEO), the Chief Operating Officer (COO) is responsible for leading and managing the comprehensive array of services including Finance, HR, IT, Event Center, Building Operations and Grants Management. The COO will lead these strategic business units, administer best practices, and drive operational excellence. The COO will inform and advise the CEO and Board of Directors on operations.

The COO is responsible for implementing and managing the annual budget in conjunction with the CEO and leadership team. In addition, the COO is responsible for all activities pertaining to: licensure, contracts, compliance, cash management, employee benefits, insurance, computer systems and other business affairs.

This position directly supervises the following staff: Event Center Director, Asst. Director of Grants & Administration, Accountant, Web Administrator & IT Specialist, and Database Administrator. This position indirectly supervises a staff of 15 people.

Key Responsibilities

The key responsibilities for the Director fall into the following areas:

  • Finance and Accounting
  • Human Resources
  • Strategy Vision and Leadership
  • Team Development/Leadership
  • General Administration and Operations
  • IT Systems
  • Event Center Operations

Finance and Accounting – 35%

  • Develop, monitor and report on all budgets
  • Provide financial analysis for various aspects of organizational operations including earned and contributed income trends, costs, and benefits
  • Ensure the continued financial viability of the organization through sound fiscal management
  • Serve as staff liaison to the board of directors finance committee and personnel committee
  • Responsible for all cash management, including investment decision, debt management, bank relations, and restricted releases
  • Oversee all activities of the accounting department, including accurate and timely financial reporting to both internal and external users
  • Process state and federal fund requests and required financial reports
  • Maintain adequate internal controls
  • Responsible for audit, Form 990, and State and Federal tax filings
  • Responsible for Form 5500 pension plan reporting
  • Oversee payroll
  • Oversee grants management for Legacy pass-thru grants
  • Review financial documents required from grantees to meet MMB and federal compliance guidelines
  • Complete financial reconciliation of Legacy pass-thru grants per MMB guidelines

Human Resources – 20%

  • Assure the organization develops and maintains high quality human resource programs, policies, and procedures in accordance with stated organizational objectives and current laws
  • Monitoring, analyze and administer compensation to retain and recruit staff
  • Oversee and administer employee benefit plans and enrollment
  • Administer, monitor and select pension plan vendor
  • Responsible for staff recruitment, hiring, organizational training and retention
  • Oversee performance management and employee recognition
  • Responsible for employee handbook
  • Responsible for employee records management
  • Act as the Employer’s Equal Opportunity Officer

Strategy, Vision, and Leadership – 10%

  • Advise the CEO and other key members of the leadership team on financial planning, budgeting, cash flow, investment priorities, and policy matters
  • Contribute to the development of the organization’s strategic goals and objectives as well as the overall management of the organization
  • Keep the CEO informed of all critical issues
  • Ensure the Board is informed and receives timely updates of MHC’s strategic initiatives and priorities Represent the organization externally, as necessary, particularly in banking, finance, building, IT, HR, and contract negotiations
  • Act as a Liaison to external audiences sharing MHC’s initiatives and plans

Team Development/Leadership – 10%

  • Oversee, direct, and organize the work of finance, building operations, IT, HR, and grants management teams
  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
  • Ensure staff members receive timely and appropriate training and development
  • Mentor, develop, and monitor staff performance using a supportive and collaborative approach; set development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals

General Administration and Operations – 10%

  • Assist in planning, organizing, and implementing advancement initiatives
  • Oversee relevant quality data measurements for tracking programs, people, and systems
  • Lead and implement a continuous quality improvement process throughout organization
  • Review and approve all contracts and equipment leases
  • Act as the liaison with corporate partners, such as attorneys, insurance brokers, and investment brokers
  • Assist in maintaining corporate governance documents, including by-laws, articles of incorporation, and tax exempt status
  • Coordinate all risk management, purchase, and maintenance of business insurance

IT Systems – 5%

  • Effectively administer our commitment to integrated services/systems throughout operations
  • Direct and coordinate all information systems required by the organization, including systems design, software and hardware selection and purchase, daily maintenance, and user support
  • Oversee database systems administration

Event Center Operations – 5%

  • Assure Event Center achieves its financial goals and delivers high quality visitor/client experience
  • Oversee building maintenance, repairs, and major renovations

Other Duties as assigned – 5%


  • CPA, SPHR, and/or MBA or equivalent preferred
  • BA degree in accounting, human resources, business or related field required
  • Minimum of 15 years combined experience in Finance and Human Resources
  • Minimum of 10 years’ experience in senior management positions, preferably in the non-profit sector
  • Advanced knowledge of finance, banking, cash management, accounting theory, and application
  • Advanced knowledge of human resource functions
  • Knowledge of risk management and business law
  • Extensive knowledge of PC computer systems and networks installation, management, and maintenance
  • Experience in business and/or strategic planning
  • Ability to organize time, set priorities and work in an effective manner
  • Ability to deal effectively with people in difficult situations (conflict resolution)

Behavioral Expectations

  • Demonstrate high integrity, passion and commitment to the mission and goals of the Minnesota Humanities Center
  • Provide a high level of customer service through listening and responding to the needs and requests of others, internally and externally, with a high degree of urgency
  • Understand the impact of this position’s work on others
  • Maintain constructive relationships and demonstrate respect for everyone contacted
  • Adjust to changing conditions or priorities willingly
  • Identify problems and consistently make decisions that resolve problems
  • Professional attitude and appearance

Organization Relationshiops

  • Contacts within MHC include: senior leadership team members, humanities officers, managers, accountant, accounting assistant, web administrator, database administrator, coordinators, assistants, board of directors, vendors and other contractors
  • Works closely with CEO, Finance Committee, Audit & Risk Committee and Personnel Committee to develop strategies for finance, human resources, audit, and risk

General Expectations

  • Ability to coordinate and prioritize multiple projects
  • Excellent writing, analytical, research, presentations, and public speaking
  • Ability to see both big picture and resourcefully implement details
  • Excellent communication skills with the ability to effectively collaborate with colleagues
  • High standards and strong work ethic

Key Competencies

  • Adaptable – Adjusts quickly to changing priorities and conditions and thrives in an environment of complexity, change, and ambiguity.
  • Collaborative – Able to develop, maintain, and strengthen relationships with others inside and outside the organization.
  • Enthusiastic – Exhibits passion and excitement about program work. Has a positive attitude.
  • Efficient – Able to plan, organize, and achieve objectives with minimal wasted effort.

The Minnesota Humanities Center is committed to building a work culture that is focused on a diverse, inclusive, equitable, and accessible organization.

Interested candidates should email: cover letter (including salary requirements)
and resume to jobs@mnhum.org. We are unable to accept telephone calls.