If you are unable to attend the event, you may send a substitute in your place at no cost (it is up to you to make any financial arrangements with your substitute). If this is not possible, you may request a refund.
- Cancellations received more than 10 days before the event will be refunded less a 20% cancellation fee.
- Cancellations received between 5 and 10 days before the event will be refunded less a 50% cancellation fee.
- We are unable to provide refunds for registrations cancelled less than 5 days before the event.
Refunds will be issued within 5 business days of cancellation notice.